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Surge is stuck on west coast time zone

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‎08-22-2018 00:07 - last edited on ‎08-23-2018 06:06 by Moderator Alum

‎08-22-2018 00:07 - last edited on ‎08-23-2018 06:06 by Moderator Alum

My surge is stuck on west coast USA time and will not change to U.K. time despite all settings being correct.  My Ionic broke ... again...  that’s a separate issue .... so I got my old surge out to reuse but now this one doesn’t work properly.   Do any of your products work !?

 

Moderator edit: Word choice / Updated subject for clarity.

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‎08-23-2018 06:14

‎08-23-2018 06:14

Hi @Griff411 Welcome to the Forums! Good to hear that you have your Surge to keep tracking your data.

 

You will find all possible scenarios to troubleshoot the time on your Surge in this master post. Sorry to hear that you're having issues with your Ionic. Did you get help from support? I hope it get fix soon.

 

Let me know if I can help with anything else.

 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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