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Surge issue with steps

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Hi, I have tried to look up on the forum but haven't found the same result. I walk outside sometimes and usually get about the same steps. Today I walk 4.29 miles and barely hit 5,000. I hold nothing in my hands, swing my arms and everything. Battery isn't dead. If I compare to last week, 4.87 miles, 8, 928 steps! See huge difference. The week before that 4.45 miles and 7,976 miles. 😞 I know it is an estimate. But a year later everything has been pretty accurate. Help!

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Hi @SunsetRunner

 

Feel free restarting the tracker:

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'


 

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