04-04-2016 20:25
04-04-2016 20:25
the home button was pressed and released; it disappears after about 2 seconds. As near as I can tell it was stopped for 22 minutes, then showed 22 minutes behind when it started up again. This was normal wear, not exercise tracking. Adding image; has anyone seen this before?
btw, this is my second Surge. FitBit replaced the first one when the HR monitor went bonkers. This one has some of the same problems.
Best Answer04-05-2016 01:53
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04-05-2016 01:53
Hi, @Hugenious , yes. I have seen that. It happened when I forgot to take it off before I went into the sauna. As soon as it cooled down it went back to normal and did not happen again. I can only assume that some (perhaps environmental?) factor was affecting your Surge but then, like mine, it went back to normal. I wouldn't worry about it unless it continues to happen. To get your time correct again you will need to sync. You also might want to give your Surge a restart.
Sense, Charge 5, Inspire 2; iOS and Android
Best Answer