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Try turning Bluetooth off then back on. If that didn't work, try a phone restart. Those tips have helped me. At worst, I've deleted the surge and reinstalled it.
My 3rd replacement Surge stopped working after 1 month. Their solution was to sell me another for 25% off. Seriously????? I will toss this one in the garbage just like the previous 2 and go with a competitor. Customer service is awful. They do NOT stand behind their product!!!!
Try turning Bluetooth off then back on. If that didn't work, try a phone restart. Those tips have helped me. At worst, I've deleted the surge and reinstalled it.
None of the buttons work so I cannot turn it off. It has been like that since the day I received it. Fitbit won't replace it. They will only sell me another one at 25% off. I am done with them. But thanks for the reply and the suggestion.
