07-24-2017 06:13
07-24-2017 06:13
Hi my fit bit surge has stopped syncing with my phone. Bluetooth is turned on and it is still showing as being paired? Any suggestions please.
Answered! Go to the Best Answer.
07-24-2017 17:20
07-24-2017 17:20
Try turning Bluetooth off then back on. If that didn't work, try a phone restart. Those tips have helped me. At worst, I've deleted the surge and reinstalled it.
07-24-2017 17:18
07-24-2017 17:18
My 3rd replacement Surge stopped working after 1 month. Their solution was to sell me another for 25% off. Seriously????? I will toss this one in the garbage just like the previous 2 and go with a competitor. Customer service is awful. They do NOT stand behind their product!!!!
07-24-2017 17:20
07-24-2017 17:20
Try turning Bluetooth off then back on. If that didn't work, try a phone restart. Those tips have helped me. At worst, I've deleted the surge and reinstalled it.
07-24-2017 17:41
07-24-2017 17:41
None of the buttons work so I cannot turn it off. It has been like that since the day I received it. Fitbit won't replace it. They will only sell me another one at 25% off. I am done with them. But thanks for the reply and the suggestion.
10-22-2017 16:01
10-22-2017 16:01
Didn't work...