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Surge not Tracking Sleep

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‎05-17-2016 05:17

‎05-17-2016 05:17

For the last couple of days my Surge has not tracked sleep or is not doanloding data when It Syncs. I have restarted my Surge and phone a couple of times but this was not a solution. It also seems to be giving an inaccurate estimation of Surge Battery Life.
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‎05-17-2016 16:25

‎05-17-2016 16:25

Welcome to the Fitbit Community @Pharmboy. It's great to have you here. If you haven't tried it already, I would recommend setting up your Surge as a replacement device by following @SteveH instructions. All your synced data will remain the same. If you keep experiencing the same issue please reach out Customer Support.

 

Catch you later. Smiley Very Happy

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