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Surge not counting steps in buildings

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hi there, when I go into supermarkets my surge seems to really struggle with counting any steps at all when I could be in half and hour i see an increase of 100 steps, is there a reason this happens?

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Are you pushing a trolley in the supermarket? If so, that can reduce your steps as your wrist is not moving normally.

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Happens to me too. Just push the cart with the hand that doesn't have the surge on
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