Surge not recording Heart Rate Zone Minutes

[GRCompton]

I've noticed this topic in other posts, but there did not seem to be any resolution to the problem.  Over the past week, I've noticed that when wearing my Surge, I do not record any "Active Zone Minutes," but when wearing my Versa 2 I do, so it has nothing to do with how my account is set up.  Any ideas?

[SteveH · Accepted solution]

When Fitbit recently introduced Active Zone Minutes as a replacement for Active Minutes they update some of the more recent models but not older models such as the Surge. They say:

"Fitbit Charge 4, Fitbit Inspire 2, Fitbit Ionic, Fitbit Sense, and Fitbit Versa series track Active Zone Minutes. All other devices track active minutes"

taken from: https://help.fitbit.com/articles/en_US/Help_article/1379.htm

I'm afraid there is no way to get your Surge to track Active Zone Minutes

[GRCompton]

Thanks Steve, nothing like a straight forward answer to resolve the question!

[shipo]

@GRCompton, do you still have an operational Surge?  Wow, I'm impressed; I went through like 4 individual trackers in less than two years; my last one still looks new but the battery is only good for maybe an hour, if it's lucky.  

[Melissa4fun]

@shipo wow that sounds great, well I will love too know how it works if you don’t mind me added you as friends??