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Surge not responding/working

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‎12-24-2017 23:40

‎12-24-2017 23:40

Surge screen totally blank even I tried to switch it on while charging. Nothing is displayed at all. Please help. Thank you. 

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‎12-25-2017 09:36

‎12-25-2017 09:36

Hi

 

If not already done feel free to try using a different usb port.

 

Feel free to check out the Fitbit Article:
 
 
Hope it helps
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