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Surge not showing the correct distance and strap now coming away

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‎04-16-2018 00:46

‎04-16-2018 00:46

Hi,

 

I was hoping someone can help!  I ran a 10km timed and calculated route yesterday but what i'm finding is my watch has started to calculate shorter distances.  At first I noticed it on the treadmill but now on outdoor runs. I have also noted the strap is coming away from the top of the watch, can I get a new strap?  Please help, I live by my fitbit. 

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‎04-16-2018 05:06

‎04-16-2018 05:06

I've also just noticed, the band is also starting to bubble too  

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