My iPhone 6 updated with ios11. It is not finding my surge device and unable to sync with fitbit device. Even the fitbit app is disappeared from full screen. I can find out through search app in iPhone. I tried a lot but all went in vain. My surge is working fine. I need a help to solve the problem.
Hi mk2312 .. this happened to me a few weeks ago. I updated my iOS to v11 and my Bluetooth wouldn’t connect my surge. Here is what I did :
I updated my Fitbit app version to 2.40.1(719)
Then Apple released a bug fix version of the iOS 11 , so I updated my iOS to v11.01
Shutdown iPhone and Surge by going to Settings>Shutdown>Yes
After about 15 secs turned both iPhone and Surge back on
Went to iPhone setting>Bluetooth and tried connecting to Surge and it connected.
Problem solved !
This is primarily happening to me every time Apple releases a new iOS version . This really frustrating. I’m having the same issue again