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Surge not tracking pace?

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‎01-06-2016 22:51

‎01-06-2016 22:51

I'm new to Fitbit, but I noticed when wearing my Surge and using the elliptical, the pace always shows as 0 in my exercise summary. I have seen other responses that the auto-detect mode won't report pace, but it shows 0 when I go to exercise mode and select the elliptical option before the workout. Is there something special you have to do for it to track that?
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‎01-07-2016 02:31

‎01-07-2016 02:31

From memory, I believe the Surge only reports Pace when it's using GPS to track position and so work out real world distance. On an elliptical this simply won't be the case so I think you're in an area that the tracker simply doesn't support.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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