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Surge recorded a record for me of calories burned but I wasn't wearing it

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‎02-09-2016 12:50

‎02-09-2016 12:50

I don't usually wear my Surge on Sundays. Last Sunday, while it sat on my end table all day, it recorded that I burned over 3,000 calories that day. I understand it estimates calories burned and it's been acceptable that it says I've burned 1,000 or so on the days I don't wear it. But, this was weird. Any thoughts?

 

Also, it just recently started getting my floors count really wrong (again, giving me more than I've done).

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‎02-09-2016 13:06

‎02-09-2016 13:06

Calories burned do show as high on mine as well. I don't think it's very close to accurate.

 

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‎02-18-2016 14:14

In response to sally3

‎02-18-2016 14:14

Welcome to our Community @sally3 and @alidog819! I'll be happy to help you with this. The calories burned your tracke shows, are based on your personal information and the activities you perform. I highly recommend making sure your information is correct by going to your accoutn settings. Restarting your Surge, is also a good step to take. 

 

Let me knwo how this goes! 

 

 

Fitbit Community ModeratorVivian | Community Moderator, Fitbit

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