12-15-2016 13:05
12-15-2016 13:05
For the past two days Surge is randomly recording that I'm sleeping while I'm going about my day and definitely being active. I keep deleting the logs, but it's at least 2-3 times a day now that it happens, so it's getting annoying to monitor it. For some reason it didn't record my actual night time sleep at all last night when I was truly asleep.
12-15-2016 13:57
12-15-2016 13:57
Have you tried a restart at all? Do it several times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
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Wendy | CA | Moto G6 Android
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12-16-2016 07:54
12-16-2016 07:54
Thank you, I'll try that!