08-21-2016 04:59
08-21-2016 04:59
Best Answer08-21-2016 15:57
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-21-2016 15:57
Welcome to the Fitbit Community @eli0516. It's great to have you here. I'm very sorry to hear about the damage to your Fitbit tracker. Surge’s screen is made of Gorilla glass number 3 which is very resistant. In this case I would recommend reaching out Customer Support. They might be able to provide assistance to your case as soon as possible.
Regarding your question, I've found some users comments about getting screen protectors. You might want to take a look at their suggestions.
Catch you later. ![]()
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Best Answer08-21-2016 17:11
08-21-2016 17:11
https://www.amazon.com/gp/product/B00UO5LXVG/ref=oh_aui_detailpage_o05_s01?ie=UTF8&psc=1
I bought the above product for mine - working out great. I work in a kitchen so it gets bumped and hit all day long - one other solution I found was I wear a wrist band over it at work also, keeps grease and other splatters at bay and when I wash dishes, helps keep it protected from running water.
Best Answer08-22-2016 05:29
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-22-2016 05:29
@greagle Thanks for joining us and I appreciate your great contribution on this I hope this helps other users in order to have their trackers protected.
I'd like to invite you to visit our "Discussions" board, where you can create new topics, share your experiences and meet people.
I'll be around if more questions arise my friends! ![]()
Best Answer08-26-2016 19:35
08-26-2016 19:35
So along with scratch resistance and band problems, I think by buying this other extra protector will help.
https://www.amazon.com/gp/product/B01EHV0IB8/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
I just got it yesterday and I can admit, it does add those unknown bump protections in a kitchen.
08-29-2016 08:54
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-29-2016 08:54
Many thanks for sharing this here @greagle! I'm sure it will be useful for a lot of users! ![]()
Happy stepping!
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