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Surge screen won't swipe

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‎07-05-2020 12:56 - last edited on ‎09-30-2021 16:35 by Fitbit Moderator

‎07-05-2020 12:56 - last edited on ‎09-30-2021 16:35 by Fitbit Moderator

My screen will not swipe. I have done a restart and it has not been sorted,

 

Moderator Edit: Clarified subject

 

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‎11-11-2020 11:57

‎11-11-2020 11:57

As you've already performed a reset, if your battery life is still excellent, your screen digitizer might've failed. If your battery dies quickly, it may have expanded and is pushing into the screen potentially causing issues detecting touch. Options: replace the digitizer and/or battery or buy a new Fitbit.

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