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Surge screen

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‎10-10-2018 11:12

‎10-10-2018 11:12

I purchased a surge from Best Buy this past July and have recently been getting lines running across the screen like it is going out. If I scroll to a different screen and then back they go away temporarily. There is no damage to the tracker and it has never been wet other than sweat from working out. Will Fitbit repair this since they no longer make the Surge?

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‎10-10-2018 11:31 - edited ‎10-10-2018 11:33

‎10-10-2018 11:31 - edited ‎10-10-2018 11:33

Welcome to the forums!

 

I'm sorry but none of the devices are repairable.

 

Did you buy an extended warranty with Best buy? I hear they will replace it with another model.

Even if you didn't I think Best Buy still goes with the warranty and your should be under warranty

 

So if you did check there first

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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