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Surge strap coming away from the face of the watch

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‎05-04-2017 07:05

‎05-04-2017 07:05

Hi

 

My Fitbit is less than a year old but the strap has started to separate from the top of the face of the watch (where it is thickest).  Is this normal?

 

Marguerite

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‎05-04-2017 07:56

‎05-04-2017 07:56

There are lots of other threads on here about the strap breaking. If your still within warranty either take it back to place of purchase or contact fitbit support. I would also suggest you look at some of the other threads on here. Good luck!

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