Surge syncing to phone but not to webpage

[dozzauk]

My Surge keeps trying to sync to my iphone despite successful synching.  It is also not syncing to my desktop at work?  It was doing so before. I've tried restarting the Surge and the iphone app too.  

[Rich_Laue]

@dozzauk do you have Fitbit connect or the Win 10 app on the work pc? 

Has work changed any security in their network recently? They might have closed the port, think door locked, that Fitbit uses. 

Do you receive any error messages? 

As for the phone, this drives me crazy, Fitbit doesn't check to see when it last synced, just tries to sync any time the app is opened or brought to the front.. There really needs to have a check, say don't sync if less than 10 minutes ago.. The sync could still be manually started. 

But since a fitbit does not sync to a phone or pc but through a phone or pc to the Fitbit server.it doesn't matter how the sync happens the data will be available on the pc. 

[dozzauk]

Thanks Rich_Laue.  I ended up re-setting the wifi and it's now synched properly with my desktop!