help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Surge time - not recognising different time zone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-29-2016 14:56

‎04-29-2016 14:56

Surge 4 months old. Have done three International trips from UK & Surge picked up new time zone okay. Just returned to home & Surge will not revert to home timezone. Have checked time zones on iPhone & App; switched iPhone off & restarted; manually synced several times but no joy. Suggestions?
Best Answer
0 Votes
1 REPLY 1

‎04-30-2016 07:33

‎04-30-2016 07:33

Hey there @Proph! Welcome to the Fitbit Community! 

Let me help you out, by any chance have you tried setting the Timezone manually? If you haven't tried this go to your Advanced Settings turn off the automatic Timezone. I also recommend performing the restart 2 or 3 times in a row. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer
0 Votes