help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Surge went off that I had reached 10.000 steps next day only synced 8'682 this happened on Sunday

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-05-2017 13:32

‎06-05-2017 13:32

Why did my surge show that I had reached my 10,000 goal but did no synced that info. Now my Sunday info shows me short of reaching my goal for Sunday 

Best Answer
0 Votes
1 REPLY 1

‎06-05-2017 18:11

‎06-05-2017 18:11

Sorry I'm not really understanding your question. Some is in title and some in the thread so its hard to see what you are asking.

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes