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Surge won’t disconnect from my phone

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‎12-22-2017 06:35

‎12-22-2017 06:35

I set up a surge on my phone on my account and used it for a day then decided I did not like it and preferred the Blaze. I gave the surge to my husband, removed it from my iPhone and he set it up on his. Now it will not stop getting my text messages when he is near me. I have reset my phone. Let the surge run out of battery. Restarted my app. I can not figure out how to get it to stop getting my texts.

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‎12-23-2017 09:00 - edited ‎12-23-2017 09:02

‎12-23-2017 09:00 - edited ‎12-23-2017 09:02

Hi @AmberCarrillo, nice to see you here in the Forums again!

 

You can quickly fix that issue if you go to your phone's Settings, on the Bluetooth section and unpair or forget that device from the Bluetooth.You can tell your husband to follow these steps to enable notifications with his Surge. 

 

Let me know how it works. 

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