Since August, the last time my app updated, I have been unable to connect my surge to the app. It says it is found but will not connect. In forums, other people with the surge have been having this problem too since the last update on the play store. It will connect to my phone thru Bluetooth but will not sync. I've restarted the tracker, I've restarted the app, I've uninstalled and reinstalled the app, I've restarted the phone and the Bluetooth and none of those have helped. Between this and the fact that the band is ripping from normal wear and tear but the only solution there is is a 25% discount on a new one, using/owning my fitbit has overall been a unpleasant experience and at this point will never buy one again. Anyone have any ideas?
