08-13-2018
14:08
- last edited on
08-14-2018
05:23
by
YojanaFitbit
08-13-2018
14:08
- last edited on
08-14-2018
05:23
by
YojanaFitbit
Been in multiple time zones. can't get my surge to show the correct pdt time. it off by five hours.
Process for resetting?
Thanks
Moderator edit: Updated subject for clarity and format.
Answered! Go to the Best Answer.
08-14-2018 05:28
08-14-2018 05:28
It's great to have you as a new member of our Community @FBrookie, welcome!
Thanks for posting your inquiry here. Your Fitbit App and Surge should be changing automatically with your phone if the App has the "Automatic Time Zone" ON in the "Advance Settings" in the option Time Zone. I would like to know why don't you use the "Automatic" in both phone and Fitbit App.
1. On the Setting on your phone
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.
Hope this works!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
08-14-2018 05:28
08-14-2018 05:28
It's great to have you as a new member of our Community @FBrookie, welcome!
Thanks for posting your inquiry here. Your Fitbit App and Surge should be changing automatically with your phone if the App has the "Automatic Time Zone" ON in the "Advance Settings" in the option Time Zone. I would like to know why don't you use the "Automatic" in both phone and Fitbit App.
1. On the Setting on your phone
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.
Hope this works!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
08-14-2018 09:44
08-14-2018 09:44
08-14-2018 09:44
08-14-2018 09:44
Outstanding!! Indeed it did work once I synced it with my phone app. Thanks!
08-15-2018 13:15
08-15-2018 13:15
Hi @FBrookie! You're welcome. It is always a pleasure take care of our happy Fitbitters. Please feel free to come back at any time, we try to take care of all the members of our family.
Have you checked our Discussions board? If you're into Fitbit and fitness you may enjoy other users' comments. Check this board Looking for Fitbit Friends? Find some here! And have some fun interacting with other users!
Keep stepping around in the Forums!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.