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Time says 0000

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‎04-19-2017 19:27

‎04-19-2017 19:27

Charged my Fitbit the other day and now the time says 0000. Everything else seems to work good except that. Any suggestions

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‎04-19-2017 21:15

‎04-19-2017 21:15

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

On the computer Dashboard  click on the gear and go to settings. Scroll down to time zones and change it. If its set to the correct one change it to something else. Let it Sync and go back and change it to the correct one.

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

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