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Unable to select a clock face from the Fitbit app (iPad/iPhone)es and

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‎05-21-2021 11:43

‎05-21-2021 11:43

As said in the title , I can not see available clock styles.   

the only way is to use the web site to change it.

 

i had many surge in the 5 previous years and never seen that issue 7D836893-53F9-4D95-9526-AC79B4427AD4.png

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‎05-30-2021 10:26 - edited ‎05-30-2021 10:31

‎05-30-2021 10:26 - edited ‎05-30-2021 10:31

@Lolo91   Fitbit is aware of this issue with the iOS app.  The Surge isn't the only tracker experiencing this issue.  It affects my husband's Blaze, too.

 

There is a pinned thread in the iOS forum (a blue thread at the top).  You can follow that thread for updates.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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