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Warranty

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‎07-30-2018 04:42

‎07-30-2018 04:42

Have been through 3 units, first issue was a bubbled band no problem for Fitbit to replace, however the replacement lost the ability to sync in about 2 weeks, finally they replaced after trying to sell me a new unit as the warranty had expired, my problem is (I understand the one year warranty fully, but wouldn’t you expect to get a full year without a problem) am I the only one with terrible warranty Issuse or is this standard for Fitbit?

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‎07-30-2018 05:01

‎07-30-2018 05:01

Quick update as all did not post!

on this third unit the issue is battery will not charge. And they are telling me a small discount on a new unit is all they are willing to do now that they are a golbal company and have to stick to their strict warranty.

my issue is a year is fine if you actually get a year out of their product. Very frustrating to say the least,,,,, any thoughts I’m open to hear them.

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