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Water Resistance and Fogging

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‎01-04-2017 20:16

‎01-04-2017 20:16

I live in Byron Bay and recently we have had 36 deg C temperatures followed by rain and sunshine.

Nothing unusual except my one year old Surge has now gotten moisture under the glass.

Understand that water resistance is limited but surely this should not happen to a one year device.

Everything else is OK

Looked at all the suggested remedies but again surely sticking it in a "bowl of rice" cannot be the answer.

Ayone got any solution

 

 

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‎01-05-2017 03:37

‎01-05-2017 03:37

Hope you're doing great @Ian_Smith, welcome to the Forums! It sounds like a good weather the one that you have there. If you already have tried the "bowl of rice" suggestion, it's best to contact directly with Customer Support, they will be more than glad to further check your case and will give you the next step. Smiley Embarassed

 

Hope you get back on track soon, keep me posted on the resolution! Robot wink

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