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Weird burning on wrist?

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‎03-18-2019 15:08

‎03-18-2019 15:08

Does anyone else have issues with skin irritation/burning on their wrist from the Surge?

I have been wearing it fine for the last 3 years with no issues, yet recently in these last couple of months, my skin has been really irritated, and when I take it off, there is what looks like a massive burn on my arm. Can't work out how to add a picture, but the 'burn' is on the side of my wrist, and the top, with the underside having a red strap mark.

I'm not sure what's causing it, so wondered if anyone else was having the issue and how it was sorted.

Thank you

 

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‎03-19-2019 01:14

‎03-19-2019 01:14

This can sometimes be caused by the way we clean our fitbit. Fitbit have some recommendations for avoiding this issue and advise on what to do should it happen at http://www.fitbit.com/productcare

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