06-18-2017 20:03
06-18-2017 20:03
The thing is my strap band was broken then I bought a replacement band which not include bluetooth antenna but while I was replacing my band somehow I lost the antenna which is the one suppose to fit in this place http://bit.ly/2rLlPp3 , I did not find it then I thought I might buy one antenna replacement on ebay or amazon but neither I succeed to find one, therefore I wonder if can I buy one replacement direct with fitbit?
Also I wonder if can I update my surge data into my fitbit account via cable if I decide assemble the strap bands without the bluetooth antenna?
12-29-2017 11:47
12-29-2017 11:47
If it's still available I can send you a prepaid package for mailing.
Scott
03-13-2018 13:14
03-13-2018 13:14
That thin piece of flex circuitry has nothing to do with Bluetooth. It's actually a NFC tag to automatically launch the fitbit app for phones with NFC capabilities.
03-13-2018 14:49
03-13-2018 14:49
03-13-2018 14:56
03-13-2018 14:56
Yep, or if you want I will gladly sell you the one out of mine for $10 🤑
03-13-2018 15:02
03-13-2018 15:02
03-13-2018 22:15 - edited 03-13-2018 22:29
03-13-2018 22:15 - edited 03-13-2018 22:29
@lgiorgio24wrote:That thin piece of flex circuitry has nothing to do with Bluetooth. It's actually a NFC tag to automatically launch the fitbit app for phones with NFC capabilities.
I was told it was used to get the GPS signal, so no antenna no GPS?
to my knowledge the Surge doesn't have any NFC capability?
03-14-2018 07:10
03-14-2018 07:10
How can I pay you? PayPal?
03-14-2018 23:25 - edited 03-15-2018 11:36
03-14-2018 23:25 - edited 03-15-2018 11:36
@CardiganWearerwrote:
@lgiorgio24wrote:That thin piece of flex circuitry has nothing to do with Bluetooth. It's actually a NFC tag to automatically launch the fitbit app for phones with NFC capabilities.
I was told it was used to get the GPS signal, so no antenna no GPS?
to my knowledge the Surge doesn't have any NFC capability?
It has nothing to do with the GPS either. The GPS module is located on the opposite side of the device.
The Fitbit flex wich doesn't have GPS capabilities has the exact same NFC tag inside. https://www.ifixit.com/Teardown/Fitbit+Flex+Teardown/16050
Here is a screenshot out of the Fitbit Flex product manual. That describes how to use the NFC function.
For some reason the manual for the Surge is missing that information. Most likely it was an oversight. If I get some time, I will make a video of how this NFC tag works on my old Samsung S7.
03-15-2018 00:05 - edited 03-15-2018 00:11
03-15-2018 00:05 - edited 03-15-2018 00:11
@Birkslwrote:How can I pay you? PayPal?
PM me your PayPal email address and I can invoice you using PayPal G&S. But you might want to take a look at my post above ^.
03-15-2018 00:33 - edited 03-15-2018 00:37
03-15-2018 00:33 - edited 03-15-2018 00:37
well, the same website you linked to for the Flex says it is a GPS antenna?
https://www.ifixit.com/Guide/Fitbit+Surge+GPS+Replacement/73777
and this article says there is a bluetooth antenna in the opposite band:
https://www.ifixit.com/Teardown/FitBit+Surge+Teardown/42344
03-15-2018 01:21
03-15-2018 01:21
@CardiganWearerwrote:well, the same website you linked to for the Flex says it is a GPS antenna?
https://www.ifixit.com/Guide/Fitbit+Surge+GPS+Replacement/73777
and this article says there is a bluetooth antenna in the opposite band:
https://www.ifixit.com/Teardown/FitBit+Surge+Teardown/42344
I am well aware of what ifixit claims that that thin circuitry is. I have removed it from the watch and verified that it is a NFC tag. I’m not on here to argue with you.
03-15-2018 09:33
03-15-2018 09:33
03-15-2018 13:19
03-15-2018 13:19
Hi everybody! Thanks for your participation on this thread.
I'd like to clarify that Fitbit doesn't have third party vendors that sell just parts of the trackers. You can visit the Authorized retailer list or our Fitbit store for more information about sales. Now, if you're having issues with your Fitbit tracker is best to get the Fitbit warranty information first. You can let me know so I can request a new case for you.
Happy stepping!
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03-18-2018 18:59
03-18-2018 18:59
@Birkslgood news then. can you confirm that GPS is working also?
@lgiorgio24I wasn't arguing, I was just pointing out what others had said. I don't have an opinion on the matter - just trying to find out what is required when I have to do the inevitable strap replacement on my Surge. You are the only one I have read where the strip is for NFC - and I have no reason to doubt you. All the others I have read have either not mentioned what is in the strap, said it is for GPS, or in the case of fixit said there is one in each strap - one bluetooth and one GPS. It is a shame fb themselves can't be more enlightening aside from the usual useless waffle they post.
03-18-2018 20:50
03-18-2018 20:50
I was in the position. I just put mine back together without it. I was able to get a GPS lock, inside my house just standing near a window.
03-18-2018 20:58
03-24-2018 11:16
03-24-2018 11:16
Hi @CardiganWearer, @MGreenwood and @Birksl, thanks for getting back to the thread! If you have time please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle.
See you around.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
05-16-2018 12:52 - edited 05-16-2018 12:54
05-16-2018 12:52 - edited 05-16-2018 12:54
Hi just wondering if anyone have a used or broken Fitbit surge with a working antenna ?
05-26-2018 19:43
05-26-2018 19:43
Do you still have your surge strap with the antenna?
05-27-2018 06:18
05-27-2018 06:18