01-17-2017 13:08
01-17-2017 13:08
I have the fitbit Surge and I need to find the serial number but I don't have the original packaging. How would I go about doing this.
01-18-2017 04:27
01-18-2017 04:27
What a great day to step into the community @Stormnsamoan! Welcome, I'm happy to see you here. About your inquiry, there is no way to see the serial number, it is just on the original packaging. Is there any specific reason why you wanted, maybe I can help you with that.
Let me know, I'll be around.
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01-18-2017 11:25 - edited 01-18-2017 11:35
01-18-2017 11:25 - edited 01-18-2017 11:35
Yes, I have had the Surge since the summer of 2016 and I love it. The rubber at the bottom of the fitbit face started lifting up yesterday and I just wanted to know if it can be repaired
01-19-2017 09:35
01-19-2017 09:35
Hey there @Stormnsamoan! Thanks for replying and for sharing that picture. I'd suggest to contact Customer Support, so they can review your warranty options. I'm sure they will be happy to assist you!
Keep me posted on the resolution!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.