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White residue on Surge band after swimming

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‎07-13-2017 07:39

‎07-13-2017 07:39

I have a fitbit surge, and since I started swimming with it there is a white residue on the black band. Tried washing with soap to no avail.

Any suggestions?

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3 REPLIES 3

‎07-13-2017 08:09

‎07-13-2017 08:09

My suggestion would be to stop swimming with it - it's not waterproof and I'm amazed it's still working.

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‎07-13-2017 08:42

‎07-13-2017 08:42

I didn't think it was actually waterproof. I am surprised that it's still working as well. Good to know though as I always take mine off before entering the pool. 

Best Answer

‎07-14-2017 14:49

In response to Bankman1989

‎07-14-2017 14:49

Hi @jlrf98! Please receive a warm welcome to the Fitbit Family! @Bankman1989 It's great to see you participating in our Community! Smiley Happy

 

@Bankman1989 is right you're very lucky that your Surge is still working! As our dear friend @SteveH mentioned Fitbit Surge is not waterproof, you can find all this information on the Fitbit Surge manual on page 32. You can also take in count the tips in our website on how to take care of your Fitbit band. 

 

Hope this helps! Woman Very HappyHeart

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