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Wont sync sorry product

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I have tried every thing in google and in the manuals.  This is a piece of junk and I am tired of wasting hours just to get this crap watch to sync.  You think with the money they make off of these watches they could create a simplified product that doesn't take a freaking scientist , computer geek, and whatever to sync this stupid watch. Enough is enough. 

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@Cyndie101  you try a restart of the Fitbit? Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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Let us know what the issue is and what device is used to sync through. We may be able to help @Cyndie101 

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