01-20-2017 10:34
01-20-2017 10:34
Can you change the strap on the Surge as I keep having a alergic recation to the strap and mine lloks like it's on the way out, I have thought about changing it for a metal strap but don't know if one is available.
Best Answer01-20-2017 10:38
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-20-2017 10:38
Unfortunately you can't change the strap on the Surge as the electronics are built into it.
Best Answer01-20-2017 11:22
01-20-2017 11:22
What can I do if the stap brakes, would it be repairable or is it a case of buying a new one?
Best Answer01-20-2017 11:28
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-20-2017 11:28
Surges with broken straps are usually replaced within the warranty period (2 years in Europe, 1 year elsewhere)
Best Answer01-20-2017 11:30
01-20-2017 11:30
Lovely cheers.
Best Answer