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Wristband ripped apart.

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‎04-10-2016 15:39 - last edited on ‎04-10-2016 18:13 by Fitbit Moderator

‎04-10-2016 15:39 - last edited on ‎04-10-2016 18:13 by Fitbit Moderator

Is there a warranty on the wristband or a way to replace mine gas ripped apart at the adjustment slots

 

Moderator edit: subject updated for clarity

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‎04-10-2016 16:10

‎04-10-2016 16:10

Welcome to the Fitbit Community @alrelect. Sorry to hear about your damaged Surge wristband. Please contact the Support team. They will let you know if your tracker is in warranty and what can be done. If necessary you can find here the Fitbit warranty policy. Hope you get back on track soon.

 

Thanks for stopping by, see you around. Smiley Very Happy

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