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could not complete your fitbit surge update

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‎04-18-2016 18:33

‎04-18-2016 18:33

I recently purchased Fitbit surge from UK and brought it to India. Now when I try to setup for the first time and sync it with my laptop running on Windows 10, I keep getting this error message - could not complete your fitbit surge update. Please help me in fixing this issue.

 

Software - Fitbit 2.8.509(27240)

OS - Windows 10

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‎04-19-2016 07:18 - edited ‎04-19-2016 07:19

‎04-19-2016 07:18 - edited ‎04-19-2016 07:19

Hey hey hey @kaybee1987 welcome to the Fitbit Community! It is nice to have you here 😄 After restarting your Fitbit Surge, I think this post can be helpful for you to pair your Surge. 

Hope this helps. Have a wonderful day!

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