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fitbit surge

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‎03-10-2016 00:32

‎03-10-2016 00:32

So i was just wondering if you guys sold or had replacement wristbands for the fitbit surge.  I bought surge because of some friends that have it and they love it. Just got back from costa rica and i noticed a small tear in my band and in the process of putting on my sweatshirt it ripped the rest of the way.  And if you do have a replacement band can you send me a bigger size if there is one because i need to use the last notch in the band.

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‎03-10-2016 00:34

‎03-10-2016 00:34

Unfortunately the bands are not replaceable on the Surge (the electronics are built into the band).

 

However, if you are still within warranty (see www.fitbit.com/returns ) then you can contact customer support via the following link to discuss a replacement:

 

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

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