05-29-2016 15:49
05-29-2016 15:49
Best Answer05-30-2016 06:44
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-30-2016 06:44
Welcome to the Community @Drnordstrom! Don't worry, let's go ahead and perform a restart of your Surge by following the instructions on @MeylinP post. If after try that, the button still not working, then contact Fitbit Support. They will take a look of your account and choose the best option for you.
Let me know the outcome!
Best Answer