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just started an account and i immediately was given badges

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‎05-02-2016 12:52

‎05-02-2016 12:52

I just purchased a used fitbit and opened my own account, I put in my info and I was immediately awarded badges from months ago. How do I fix this?

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‎05-03-2016 12:48

‎05-03-2016 12:48

@airswish99 Welcome to the Fitbit Community! That is strange! If you opened a new account you shouldn't have any badges at all. Can you double check on the online dashboard by going to your profile and then checking on the right column where it says "My Achievements"? There it should show if you have any badges (under "top badges"). If you do have some, please send me a screen shot so I can investigate further! Smiley Happy

badgestop.png

 

Keep me posted! 

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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