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not a complaint...but a praise

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‎03-28-2016 07:52

‎03-28-2016 07:52

So most of the time the threads on here are about problems we as consumers are having. And it is very helpful having a place to go when one needs help with the product. I am fairly new to the world of FitBit, and I just have to say, the 2 times I needed customer service they were very helpful and knowledgable, always pleasant and I never felt like they were trying to get rid of me, answered all my questions and even more. So A thread with how wonderful the product is and how happy I am with the product is all this is. Thank you to all of customer service and the helpful posts on here. Have a great day everyone. Hoping FitBit keeps up the great work!

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3 REPLIES 3

‎03-28-2016 08:24

‎03-28-2016 08:24

Hello and welcome to the forums @MsKitty

 

Thank you for taking the time to make this post and share your experience with the community.

 

Customer service rocks and so do these forums.

 

Keep on stepping!

Stepping in the U.S.A. since September 2013. Android 14

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‎03-28-2016 09:49

‎03-28-2016 09:49

Thanks for sharing! CS Rocks!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-28-2016 11:18

‎03-28-2016 11:18

That is excellent news @MsKitty! I am very glad to hear about your experience with our Customer Service team.

 

Thank you for being a part of the Fitbit Family, hope to see you around the forums! Smiley Very Happy

Fitbit Community ModeratorHelena A. | Community Moderator, Fitbit

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