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not auto logging cycle rides

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‎02-01-2016 13:23

‎02-01-2016 13:23

Hi my charge hr does not always auto log my cycle rides, any one any ideas why this would be? Thanks.
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‎02-02-2016 15:21

‎02-02-2016 15:21

@sarahvw Welcome to the Fitbit Community! The SmartTrack option will recognize your cycle rides if the activity lasted more than 10 minutes. It is possible that it wasn't recognized, so try a restart. The cycling activity, I recommend to manually log it on your dashboard so you will not loose it. After the restart it should work properly.

 

Try that out and let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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