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notification s not working

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‎01-04-2016 23:39

‎01-04-2016 23:39

I have updated and repaired (tried) my fitbit surge. I am still not getting text and incoming calls notifications
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‎01-05-2016 07:09 - last edited on ‎07-17-2025 06:32 by Fitbit Moderator

‎01-05-2016 07:09 - last edited on ‎07-17-2025 06:32 by Fitbit Moderator

Hi there @quashemia. I'm glad to see you in the Community! 🙂

I'd like to suggest taking a look at this article that includes several tips and some requirements that you might want to check to ensure that your call and text notifications will go through. Check that your device meets all the requirements and follow the other troubleshooting suggestions to see if this makes any difference.

Hope this gets you back on track. Let me know if you have any update 🙂

Ferdin | Community Moderator, Fitbit

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