"100 calories burned" notification at 1AM

[jchern]

My Fitbit Surge has started doing a funny thing the last few weeks. Every few days, I get woken up by the FitBit vibrating at about 1AM with the screen message "100 calories burned".

How do I turn this off? I don't remember setting anything up like this in the settings, and I'm struggling a bit (and getting grumpy from being woken up).

Thanks!

[SteveH · Accepted solution]

Could it be that this happens every night but you are only woken every few days? (it would make it easier to explain than if it were random nights)

What might be happening is that your Surge is set to alert you when you reach your primary goal; your primary goal is set to be "calories"; and your daily target is for 100 calories.

This can be checked by going to your device settings at https://www.fitbit.com/settings/device and seeing what's set as your "daily goal progress". If this is set to calories, then change it to "steps" as you won't be taking any steps when asleep!

[jchern]

You were right - thank you!!

[ucol]

this is ridiculous, sleep is the most important thing than any notification except the wake up alarm set by user.

this is a bug, not user mis-use.

[SteveH]

I so agree that sleep is important but is it fair to call this a bug when it is working as intended? Perhaps this is just a very unusual and unfortunate set of circumstances?

Having said that, it would be a really neat feature if fitbit were able to suspend "goal alert" notifications if it were able to detect that you were asleep at the time you met that goal. Perhaps you'd like to raise a feature suggestion for this:

https://community.fitbit.com/t5/Feature-Requests/idb-p/features

Features raised here (and the votes they get) influence the fitbit product development team plans.