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surge heart rate monitor and led lights stopped working

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Need help guys , my fitbit surge heart rate monitor stopped working , and so as the led lights ,lights are out , and as I checked my history , I just found out that my heart rate monitor stopped a long time ago . I already tried the reset and restart many times but it doesn't seem to work for me . Please help any suggestions .

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If you have restarted it many times then its time to contact support to see what they can do for you

http://help.fitbit.com/?cu=1

 

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Wendy | CA | Moto G6 Android

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