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surge locks up

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‎12-10-2017 13:25

‎12-10-2017 13:25

my surge locks up after a exercise event. can’t get the summary anymore or go home. After a few hours i get the clock screen again

any help?

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‎12-13-2017 10:23

‎12-13-2017 10:23

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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