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surge won't sync and frozen in exercise screen

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‎04-12-2019 19:04

‎04-12-2019 19:04

surge won't sync and frozen in exercise screen

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‎04-13-2019 06:28

‎04-13-2019 06:28

Have you tried restarting it by:

 

  1. Press and hold the Home and Select buttons (left and bottom right) on your Fitbit Surge for 10 to 15 seconds, until you see the screen flash or start to dim.
  2. Let go of the buttons.
  3. After your screen turns completely off, wait 10 seconds and press the Home button to turn your Surge back on.
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‎04-13-2019 08:26

In response to SteveH

‎04-13-2019 08:26

Thanks SteveH

Did the restart in addition to some app uninstall/re-install. Took a few
hours of fiddling but it's working again.
Thanks
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