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too many steps,first thing in the morning?

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‎03-13-2016 07:48

‎03-13-2016 07:48

I have a surge, and I usually don't wear it at night. I went to put it on this morning and it said I had 8,000 steps? This confused me because I had just put it on this morning. I have already tried to reset everything but nothing seems to work. What can I do?
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‎03-29-2016 05:13

‎03-29-2016 05:13

It's nice to see you around @lisacoppola Smiley Very Happy! Hmmm... is that the only time it happened? If so, I'm assuming that for some reason your Surge forgot to be reset by itself that midnight and that's why it was showing the same steps for the previous day. 

 

Even if you try to reset your Fitbit, this won't work due to the steps will disappear until the next midnight. This happened to me once, so I fee you my friend, but there's nothing to worry about since your tracker should work as it use to the next day.

 

Let me know if I can assist you further! 

Maria | Community Moderator, Fitbit


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