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Alta and We

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New Alta is not tracking with WW . No steps showing
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3 REPLIES 3

Hi there @Seasidej. Welcome to the Fitbit Community! 😄

 

Please take a look at my post here about a similar problem and try the suggestions to see if that helps.

 

Let me know how it goes!

Ferdin | Community Moderator, Fitbit

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Just got a new phone and when I connected to WW it synced ok. Problem seems solved so far. Thanks for replying.

Judy Dillard
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Great to hear @Seasidej. If anything comes up, let us know! 😄

 

Happy stepping!

Ferdin | Community Moderator, Fitbit

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