04-16-2017 12:04 - edited 04-16-2017 12:04
04-16-2017 12:04 - edited 04-16-2017 12:04
My Alta hasn't been synchronising steps with My Fitness Pal all day. It did so after I disconnected & reconnected but then stopped again.
04-22-2017 06:16
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-22-2017 06:16
Hello @Swollox, I've noticed you are new around so it's nice you are visiting the Fitbit Community one more time. Regarding to the issue with your steps are not syncing, If you have linked your MFP account with your Fitbit account already, make sure your tracker is connected also in your MFP settings. Take a look at this post, it will give you more details to review and connect your tracker so the steps recorded by your Alta are being recognized by your MFP account.
If you have more questions, just let me know. I'll be around.
"Great things are done by a series of small things brought together.” What's Cooking?
Best Answer