help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alta not synching steps with mfp

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-16-2017 12:04 - edited ‎04-16-2017 12:04

‎04-16-2017 12:04 - edited ‎04-16-2017 12:04

My Alta hasn't been synchronising steps with My Fitness Pal all day. It did so after I disconnected & reconnected but then stopped again.

Best Answer
1 REPLY 1

‎04-22-2017 06:16

‎04-22-2017 06:16

Hello @Swollox, I've noticed you are new around so it's nice you are visiting the Fitbit Community one more time. Regarding to the issue with your steps are not syncing, If you have linked your MFP account with your Fitbit account already, make sure your tracker is connected also in your MFP settings. Take a look at this post, it will give you more details to review and connect your tracker so the steps recorded by your Alta are being recognized by your MFP account.

 

If you have more questions, just let me know. I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes