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Alta steps not updating with MyFitnessPal

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‎12-14-2016 17:23

‎12-14-2016 17:23

After the last update on December 9th my Fitbit steps randomly stopped transferring into MyFitnessPal!  Any idea why and how I can fix it?  I've tried various trouble shooting methods and nothing worked.

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‎12-15-2016 12:49

‎12-15-2016 12:49

Thanks for joining us @Hjl68! I appreciate the troubleshooting that you've done. I would like you to make sure that you did this procedure to unlink MyFitnessPal from your Fitbit account. After this, you can double check that it was successfully unlinked by going to settings > click on applications and you don't have see MFP there. 

 

If you've done the steps provide above, then I would like you to contact MyFitnessPal so they can further investigate it. 

 

Hope this helps. Let me  know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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